FAQs (Frequently Asked Questions)

Quick answers about WestCare Inc transportation services, scheduling, coverage, and policies.

Yes. We partner with businesses, facilities, and community organizations. If you are interested in establishing a service contract, please contact us to see if your organization qualifies.

Absolutely. We provide transportation for personal and community events as long as both the drop-off and pick-up occur during our business hours.

All rides must be scheduled at least 24 hours in advance to ensure vehicle availability. We ask that clients be ready 1 hour before their appointment time. You will also receive a courtesy call letting you know when your driver is on the way.

Medicaid / Medicare Members

Medicaid and Medicare offer transportation programs for eligible clients. Call the number on the back of your insurance card, and they will help schedule your ride with us.

Other Insurance Providers

Coverage varies by plan. Contact your insurance provider to confirm whether transportation is included in your policy. If it is, they will assist you in arranging your ride.

Yes. Our drivers will provide you with a business card containing a direct phone number. Once your appointment is finished, simply call to request a pick-up, and a driver will arrive within the hour.

Just give us a call to let us know you no longer need the ride.
Still have questions?

Our team is here to help with scheduling, coverage questions, and transportation support.

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